We aim to ship orders within 2-4 working days depending on stock availability and orders numbers that require filling.
-All goods are shipped via Australia Post and will arrive in accordance with Australia Post shipping times.
-We only ship within Australia.
-Postage times cannot be guaranteed and are dependant on Australia Post especially to rural areas and interstate.
-If we are unable to supply certain items in your order within the specified time frame , we will contact you with an estimated delivery time frame.
-If goods are unavailable we will give you the option of exchange, seperate delivery or refund for the cost of the items ordered.
Embroidery orders will take 2-3 weeks as all harness labels are designed and hand made by us. If you order other items and would like the items shipped separately there will be an extra shipping cost incurred.
Express Postage:- Means that the goods will be shipped the next business day via Australia Post Express Postage system. The goods will arrive with the Australia Post Postage time frame.
RETURNS -Returns will be accepted for incorrect items shipped, product failure. -Change of mind will be looked at on a case by case basis.